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WiseChat frequently checks the indexed documents for any updates or changes. If a document has been updated, WiseChat will reindex it to ensure the most current information is available for queries.

Yes, WiseChat can be used by multiple users simultaneously. However, if multiple users are using the same chat, they may not see each other’s messages until the page is reloaded.

WiseChat can handle large files without any issues. However, larger files may take a bit longer to index due to their size.

There is currently no mobile app for WiseChat. However, the website is responsive and can be easily used in a mobile browser.

Businesses have reported several benefits from using WiseChat, including faster employee onboarding, reduced internal questions, improved work quality, and increased efficiency. Employees are able to get immediate answers to their questions, leading to a more productive work environment.

Currently, WiseChat does not offer integrations with other tools. However, we are open to user feedback and are willing to develop integrations based on user needs.

If you encounter any issues with WiseChat, you can reach out to our support team by sending an email to support@wisech.at. We aim to respond as soon as possible to resolve your issues.

Yes, WiseChat offers a free account with some usage limitations for users to try out the service.

If you’re on a monthly plan, you can upgrade at any time. Downgrades will take effect from the next billing cycle.

WiseChat provides a real-time count of the messages you’ve sent, so you can monitor your usage and upgrade your plan in time if you’re nearing the limit.

For detailed differences between the plans, please refer to the pricing table on the WiseChat website.

While WiseChat doesn’t directly facilitate collaboration, it helps create a more focused and efficient work environment by reducing repetitive questions and information requests. This allows team members to concentrate more on their tasks.

WiseChat can significantly streamline the onboarding process. New hires can ask any question and get immediate answers, reducing the need to disturb colleagues or wait for responses. This, of course, depends on the quality and relevance of the indexed documents.

WiseChat facilitates knowledge discovery by allowing you to ask any question about your indexed documents. It can handle a wide range of queries, providing instant answers based on the content of your documents. For extremely complex queries that may require information from multiple documents, the WiseChat team is open to feedback and can work on enhancing the product’s capabilities.

“Chatting with your data” refers to the ability to ask questions and receive answers based on the content of your indexed documents. WiseChat uses AI to understand and respond to your queries, providing you with instant access to your internal knowledge.

Currently, WiseChat only supports integration with Google Drive. We plan to add more based on user feedback.

WiseChat prioritizes data security and privacy. All data is stored on a secure server in Germany, and all data transfers are encrypted using HTTPS. Regular security checks are conducted to ensure the integrity of the system. Additionally, WiseChat uses the OpenAI API, which means data is also sent to OpenAI for processing.

There is no set limit to the amount of data or number of documents that WiseChat can handle. However, users should be aware that the indexing process uses the OpenAI API, which incurs costs based on the amount of data processed.

The indexing process involves WiseChat scanning and understanding the content of your selected documents. This process happens in the background and typically takes less than 5 minutes per document, depending on the size of the document.

WiseChat integrates with Google Drive through user authentication. Once you authenticate with Google, you can select the files you want WiseChat to index and interact with.